1. Merchant identity & contact
Raedia is a product of CODEXA SOFTWARE (Pty) Ltd (trading as Codexa / Codexa Holdings), a private company registered in the Republic of South Africa.
- Registered name: CODEXA SOFTWARE (Pty) Ltd
- Enterprise / company registration number: 2026/724162/07
- Country of domicile: South Africa
- Registered office: 5 Seychelles Ave, Capri Village, 7975, Cape Town, South Africa
- Website: https://raedia.dev/
- Product support / sales email: [email protected]
- Company email: [email protected]
For PayFast / card-scheme merchant reviews: a link to these Terms appears on the home page and will also appear in the checkout path before you confirm payment.
11. Customer privacy policy
We process personal information in line with the South African Protection of Personal Information Act, 2013 (POPIA) and, where applicable, other privacy laws.
What we collect
- Identity and contact data you submit (name, email, role, country, messages)
- Billing identity and transaction metadata from PayFast (we do not store full card PANs)
- Licence / device entitlement data needed to issue and validate keys
- Basic technical logs (IP address, user agent, timestamps) for security and abuse prevention
- Email engagement related to transactional mail (trial keys, receipts, service notices)
Why we use it
- To provide trials, licences, downloads and support
- To take and confirm payment and prevent fraud
- To meet legal, tax and accounting duties
- To send service communications; marketing only where you opt in or as otherwise allowed by law (you may unsubscribe)
Sharing
We share data with processors who help us run the service, including PayFast, email delivery providers, hosting (e.g. Cloudflare), and our operations systems. They may only process data on our instructions and under appropriate agreements. We do not sell your personal information.
Retention & your rights
We keep records as long as needed for the licence relationship, dispute handling and legal retention. You may request access, correction or deletion (subject to legal exceptions) by emailing [email protected]. You may lodge a complaint with the Information Regulator (South Africa) if you believe we have mishandled your information.
Cookies
The marketing site is primarily static. Essential cookies or similar technologies may be set by Cloudflare or embedded processors at checkout. We do not run invasive third-party advertising trackers on raedia.dev as of the date above.
12. Payment security
Card payments are processed by PayFast, which maintain PCI DSS compliant environments for card data. Checkout pages are served over HTTPS. Never email full card numbers to us. If you suspect unauthorised use of your payment method in connection with Raedia, contact your bank and email us immediately.
14. Governing law, disputes & contact
These Terms are governed by the laws of the Republic of South Africa. Courts of South Africa have jurisdiction, without prejudice to any non-excludable consumer rights you may have in your place of residence.
Questions about these Terms, packages, payments, delivery or refunds:
- Email: [email protected]
- Merchant: CODEXA SOFTWARE (Pty) Ltd · 2026/724162/07 · 5 Seychelles Ave, Capri Village, 7975, Cape Town, South Africa
Checkout notice: By paying for a Raedia package you confirm that you have read these Terms, including the description of services, delivery policy, refund policy and privacy policy, and that you authorise the selected payment of the total shown by PayFast.